Our Domain of Expertise
We are dedicated to providing you and your clients with outstanding assistance and customer service support. Our incredible team knows how to deliver personalized and efficient service to help you succeed in your magic while protecting your boundaries and ensuring your clients are taken care of. We understand the importance of exceptional customer service, and we strive to exceed your expectations. Whether you need customer service, administrative assistance, or even training, we have the expertise to help you every step of the way.
Excellent customer service is a vital resource for your business. It’s the bridge that brings the customer from their spark of interest to actually booking that appointment, scheduling the consult, and ultimately choosing to work with you and to keep coming back. Customer service is something we have over 25 years of combined experience with and something that is near and dear to our hearts. Let your dream clients, customers, or patients find you, and let our customer service be their extra reassurance.
As a virtual assistant, we operate from our own location. Our plans and personalized trial period will give your business a chance to make sure you are getting the most out of our services.
If you are ready to offload those tasks that break your flow or take time from other more demanding projects, this is the service you need. We can manage on-going tasks like scheduling client appointments, billing, and insurance claims, as well as "as needed" projects like creating and posting a job application, updating your website, writing your newsletter, finding the best phone plan for your office, and so much more
Support is the foundation of a strong business plan. Our team knows how fundamental it is to have your staff trained the right way. Knowing you and your needs puts us in the best position to train new or already-hired employees to take your business’s customer service to the next level.
Ready for five-star service? Maybe you received negative feedback or you just hired a new employee and you need them to be fully trained, but you are running out of time. This service is what you need. Online or in person, we can train your staff members to your standards and above. We will be applying everything we have learned with our clients and in our past careers to make your workforce more efficient and closer to what your business needs. Don't just dream about having the same quality of customer service as ours!
Five Advantages of Hiring a Virtual Assistant and Customer Service Representative
We know, as small business owners ourselves, that we are always looking for ways to maximize our time and resources. Having a virtual assistant became a really popular solution as one of the best ways to help small business owners boost their businesses and get the support they need. Take away the stress of needing to pay for a full-time assistant or worry about payroll and employee benefits and step into the world of virtual assisting.
Increase your Efficiency and Productivity
We can handle a wide range of tasks, from scheduling appointments to dealing with insurance claims, website updates, marketing content, and many other tasks. By outsourcing these tasks to us, you can focus on what we call "your magic,", the core of your business, your "why", that part that drives you every day. Without these small tasks breaking your flow, you can get more productive, ease your workflow, and increase your business’s efficiency.