(831)430-6203
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We understand that every business is unique, with its own set of goals, challenges, and aspirations. That's why we offer scalable membership solutions designed to adapt and grow with your business.
If you are launching, scaling or just want to make your life easier, our memberships are customizable and you can cancel at any time. Access as much support as you need, and when you're ready to hire in-person assistance, just let us know!
"We know there is at least one solution to each problematic situation we all encounter"
Welcome!
Control and streamline your budget, our services can be used individually, or included in your monthly membership.
A la Carte
Because we believe in You & your Small Business
At DM Solutions we strongly believe that small businesses are an essential part of every community. They bring the spirit of entrepreneurship and creativity, fulfilling a need, and even connecting people to jobs that fuel the local economy.
Personally having worked for many, and now owning a small business ourselves, we recognize the unique challenges that can come from having limited resources and being in a competitive market. Our mission is clear, to bring expert resources to you, while providing a gentle, compassionate, nurturing support system for your small business to fuel up and thrive.
Empowering small businesses, and especially watching them flourish in today’s competitive landscape, is what fuels us to continue finding innovative solutions, providing personalized support, and ensures our dedication to quality.
We are proud to stand by your side each step of the way, providing resources, tools, experts, and all the support you need to succeed.
Together, we can make a difference, and create a brighter future for all.
Ensure your customer service matches the excellence of your offerings with our dedicated team, making a great first impression and streamlining your daily operations.
Admin support nurtures your business by handling routine tasks like data management and social media, freeing up your time, reducing stress, and enhancing efficiency so you can focus on what only you can do.
Having an online presence is crucial today, and our team can manage your social media, website, and create engaging content to showcase your business and generate interest in your offers.
We approach business with a gentle hand and passionate heart, focusing on growth and long-term success while addressing today’s challenges.
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How to start Working with
DM Solutions?
2.
We will email over a proposal of the offer we feel best meets your needs.
5.
We will keep you informed every step of the way, ensuring your needs are heard.
4.
Sign the contract, and let’s get started!
3.
Once we all agree upon the support/project plan, we will send over a contract.
1.
Schedule a complimentary discovery call to share with us who you are, what you do, and if you know already, what support you are looking for.
- Who will I be working with?
We are very mindful when bringing people onto our team, and sourcing local experts whenever possible. Our team is composed of passionate experts located across the US & Canada.
- Can I customize my Membership?
Absolutely! Each of our plans can be customized to best suit your needs. A huge part of our discovery call is learning enough about you and your offers to tailor our plans to you.
- Can I have hourly Customer Service Support?
We strongly believe that the best customer service happens daily M-F, and ideally by the same person. This ensures seamless support to your clients. Customer service is limited to our Low and High Tide plans (each of which guarantees at least 2 check ins per day on your email/phone/text system).
- Is there a minimum contract length for membership?
While we have found that 6 months seems to be the magic number for us to become familiar enough with your business to implement changes, and see the the biggest shifts happen, we simply ask for a 30-day notice if you decide to increase/decrease your support.
- How long will it Take to Start Getting Support?
This truly depends on your specific needs and our team’s availability. It could be as soon as the contract is signed.
- What support options are available if I encounter issues or have questions?
You will have at least one dedicated account manager from our team that will be in contact with you regularly. Meghan and Damien, founders of DM Solutions are also available by phone and email for bigger concerns or questions.
Q&A's
- Who will I be working with?
We are very mindful when bringing people onto our team, and sourcing local experts whenever possible. Our team is composed of passionate experts located across the US & Canada.
- Can I customize my Membership?
Absolutely! Each of our plans can be customized to best suit your needs. A huge part of our discovery call is learning enough about you and your offers to tailor our plans to you.
- Can I have hourly Customer Service Support?
We strongly believe that the best customer service happens daily M-F, and ideally by the same person. This ensures seamless support to your clients. Customer service is limited to our Low and High Tide plans (each of which guarantees at least 2 check ins per day on your email/phone/text system).
- Is there a minimum contract length for membership?
- Either if you want to lower or increase the amount of support you get, we usually can make that happen in the following week. If you don't need DM Solutions support, we only ask for a 30 day notice before stopping support.
- How long will it Take to Start Getting Support?
- Depending on your needs and our team availability, it could be as soon as the contract is signed to a week.
- What support options are available if I encouter issues or have questions?
- You will have at least one dedicated account manager from our team that will be in contact with you. Meghan and Damien, founders of DM Solutions are also available by email or phone for bigger concerns or questions.
- Is there a minimum contract length for membership?
While we have found that 6 months seems to be the magic number for us to become familiar enough with your business to implement changes, and see the the biggest shifts happen, we simply ask for a 30-day notice if you decide to increase/decrease your support.
- How long will it Take to Start Getting Support?
This truly depends on your specific needs and our team’s availability. It could be as soon as the contract is signed.
- What support options are available if I encounter issues or have questions?
You will have at least one dedicated account manager from our team that will be in contact with you regularly. Meghan and Damien, founders of DM Solutions are also available by phone and email for bigger concerns or questions.